Shipping Policy

Order Processing

We do our best to package and ship orders every business day unless a rare company-wide schedule conflict occurs. Orders generally ship within 1-3 business days of purchase. During periods of high volume (such as the holiday season or when a high-demand product is available), orders may take 1-2 weeks to leave our warehouse. Pre-ordered products will ship around the date indicated in their product description.

Shipping and Carrier Delivery

It is the customer’s responsibility to ensure the proper shipping address is provided at checkout. Please double check that autofill, fast checkout, or other assistance tools use the correct shipping address. Once a package is sent to our shipping carrier, we are no longer in control. We cannot change the shipping address or provide any information on shipment progress beyond what is available from the tracking number you receive. We are not responsible for lost, damaged, or misdirected packages, although we reserve the right to make a good-faith effort to provide refunds or replacements of affected products at our discretion.

Returned packages

If we receive a returned package at our warehouse, we will reach out to you to confirm your address for reshipment. We will send a follow-up email after one week, and if we do not hear back within seven days of our follow-up email your order will be refunded (not including shipping) and placed back in inventory.

Domestic Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We are unable to provide promises or guarantees for delivery speeds. All shipping methods that we use are non-guaranteed services and shipping delays due to the carrier are possible on all shipments.

Utah and Idaho

Shipments to Utah or Idaho generally take 1-3 days after they leave our warehouse.

US Other Locations

Postal Standard: Books generally ship via Media Mail and may take up to 2 weeks once they leave our warehouse. These shipments can not be forwarded using USPS mail forwarding rules.
Products shipped via First Class generally take 3-7 days once shipped. These packages may encounter minor delays if USPS mail forwarding applies.

Postal Expedited: Products shipped via Priority Mail generally take 1-3 days once shipped. These packages may encounter minor delays if USPS mail forwarding applies.

FedEx Standard: Products shipped via FedEx Economy generally take up to 7 days once shipped.

FedEx Expedited: Products shipped via FedEx 2-Day take 1-2 days once shipped.

Lost Packages (Domestic)

Packages are not considered lost until 1 month has passed since the most recent tracking update. This timeframe is increased to 2 months during the busy holiday shipping season (October–January). Please see our Refund Policy for information on addressing lost or damaged shipments.

International Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. These rates cover shipping ONLY, and do not include any customs fees, taxes, brokerage dues, or other charges required by your country or the carrier used. You are responsible for those costs. We are unable to provide promises or guarantees for delivery speeds. All shipping methods that we use are non-guaranteed services and shipping delays due to the carrier are possible on all shipments.

Postal Standard (only available to specific countries): Products shipped via USPS International First Class generally take 1-2 weeks once shipped. After entering your country these packages are transferred to your local postal system, and inquiries about shipping status should be directed to them.

Postal Expedited (only available to specific countries): Products shipped via USPS International Priority generally take up to 7 days once shipped. After entering your country these packages are transferred to your local postal system, and inquiries about shipping status should be directed to them.

FedEx Standard: Products shipped via FedEx Economy generally take 1-2 weeks once shipped. FedEx will maintain control of the package until delivery.

FedEx Expedited: Products shipped via FedEx International Priority® generally take 2-3 days once shipped. FedEx will maintain control of the package until delivery.

Lost Packages (International)

Packages are not considered lost until 2 months has passed since the most recent tracking update. This timeframe is increased to 3 months during the busy holiday shipping season (October–January). Please see our Refund Policy for information on addressing lost or damaged shipments.

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